At Biotions, we are committed to providing high-quality products and services to our customers. Please read our return and refund policy carefully before making any purchases.
Risk and Liability:
All goods supplied by Biotions are at the purchaser’s own risk. Biotions will not be liable for any loss, damage or injury arising from the use of the goods sold.
Returns and Refunds:
Goods once sold will not be taken back or replaced unless they are defective in quality or labeling. In case of a defective product, customers must inform us within seven days of the invoice date to be eligible for a return or refund. After seven days, no claims will be entertained.
Proof of Purchase:
Customers must provide proof of purchase (invoice details) at the time of returning defective goods.
Condition of Goods:
Items to be returned must be in good condition and in their original packaging. We reserve the right to refuse returns or refunds for goods that are not in their original condition or have been tampered with.
Price and Offer Changes:
Prices and offers are subject to change without prior notice. We will notify customers of any changes in prices or offers before making any purchases.
Please note that this return and refund policy is subject to change without prior notice. If you have any questions or concerns, please contact our customer service team at this email: [email protected]